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Behind the front desk → OXY Hotels OS
"How do hotel operations team get things done?"
Product
OXY Os, hotel operations
Timeline
Nov 2024- Dec 2024
Team
Anubhav Bundella, Sneha Goyal
Website
Who?
OXY Hotels is a premier hotel booking platform, renowned as Jharkhand's leading hospitality chain, offering both leased and franchised stays.
Worked on redesigning the entire dashboard experience (for the os of their hotel operations)to be clean and consistent, in both light and dark mode.
What are we fixing
We ran a ux audit to identify what was (and wasn’t) working. Interface issues-
tons of menus, nested menus
no data hierarchy
data heavy tables
need of digestible charts and visuals
unoptimized filters (for large data sets)
the single-level navbar was a major bottleneck
New vs old
Instead of stuffing all navbar items into a single list, we divided the navbar for hierarchy & clarity
grouped related actions under expandable sections
⬆️This is what we are working with
New vs old
Moved to making first layout draft for the main dashboard without much focus on visuals, colors, icons
restructured tables and lists
proper pagination
reducing unnecessary scrolling
No design system?
We weren't starting from absolute zero, we had base components we could build upon. For core elements like buttons, input fields, modals, and tables that could be adapted to our needs.
Why?
within the tight timeframe, we relied heavily on pre-made components for standard UI elements
Screens
Got to the designing stage
assembling components
introduced color-coded for booking statuses
zebra-striping better readability in large datasets/tables
redesigned graphs & visual data
multi-layer sorting
avoided pure black and used dark grays
Also designed fallback screens for no results, empty states, and user errors