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For Enterprise → SaaS, Kenome AI Automation
"Can we design an Automation platform that enterprise teams will actually use?"
Note: I can't share the project specifics, due to NDA restrictions, But i have written briefly about what it was like working on this enterprise platform.
My role
Solo Product Designer
My responsibility is the product design for Kenome AI web app & desktop assistant. Initial mvp, wireframes, creating a design system in figma, ui design, iterations, all in 7 months and ongoing.
What exactly?
B2B SaaS Startup
Kenome is a web-based AI automation platform for enterprises to build and manage intelligent ai agents that automate end-to-end workflows. The platform also provides strong security and audit tools.
Not just one product- it’s a whole ecosystem. There’s
an enterprise-wide knowledge search
a no-code workflow builder
pre-made agents
agent configuration
a desktop assistant app
external integrations
rbac security & admin-side
+ more
I'm working on designing every layer of the platform, building it out step by step. Defining user flows, structuring screens,
But first
Since it’s a pretty technical platform, I had to get brief understanding of what we were building
Briefly study
things like automation logic
agent configuration
enterprise data systems
things like user roles, permissions
+ more
Alongside, continuously analyzing direct and indirect competitors and existing platforms for enterprise agentic ai.
Questions i got everyday
how do we make “xyz” understandable for non-tech users?
how will a non-techie navigate this that?
how to handle the information dense screens?
would a desktop companion app make knowledge search faster?
how to reduce friction?
how to access the app mid-task?
whats the first thing thats going to appear?
how to fit all filters in a clean way?
+ more
(large non-tech
user base)
Inputs from stakeholders
A
D
K
Demo meetings- for regular inputs from stakeholders, developers
need for user-facing design
need for layman understanding
how will the user know…?
need for adhesiveness across the app
+more
Note: Due to confidentiality, detailed visuals and specific project details are omitted
Things i figured out
About designing an enterprise system
user need- to make quick, accurate decisions
waiting for things to load or appear just isn't an option
unlike average users, admins need to see a lot of data at once
(& designing a lot of
low fidelity wireframes)
clarity + hierarchy > fancy visuals
the more we nest information, number of clicks increase
some interface complexities
+ finding what works through iterations
6 on the team
The team is very
precise on feedback
thinking about user’s view with each feature
high standards for design
thank you!